We are glad you enjoyed dining with us. Features are a major draw, with a lovely outdoor pool area with private cabanas, a beautiful restaurant, a fitness center, and a free Universal shuttle, but Wi-Fi is free only for Hilton Honors members, and breakfast costs extra. Cafe Sierra at Hilton Universal CityResponded on April 11, 2023Jeffrey, So how in the world would you allow someone to cancel my reservation without the correct information or matching credit card #?!?! The Coffee Corner serves espresso drinks along with to-go items like sandwiches and salads. Thank you for the feedback as it will help us improve future guests' experiences. Victor suggested a drink with pear and champagne and it was delicious. The king crab, paella, sharks fun soup, seafood soup, large raw oysters, and a bunch of other food are gone. Enjoy casual dining at Caf Sierra restaurant offering California, Continental and Chinese cuisine. Weve stayed in both. There's also a business center has multiple computers, but Wi-Fi is free only to Hilton Honors members. Ahsley, We appreciate your kind words and look forward to serving you in the future! Mary, Universal City is about 10 miles to downtown Los Angeles, 8 miles to Beverly Hills, 20 miles to Santa Monica, and 40 miles to Disneyland Resort by car. Thank you again and we hope to serve you in the future. Just enjoy, within my visit there was no bad experiences, very happy. All come with flat-screen TVs, mini-fridges, coffeemakers, and robes. Rosario, Cafe Sierra at Hilton Universal CityResponded on February 27, 2023Thank you for highlighting our team. Sheraton Universal Hotel is located right off of Highway 101 at Lankershim Blvd, just steps from Universal Studios Hollywood. We hope to see you again soon! The servers were excellent. Cafe Sierra at Hilton Universal City offers takeout which you can order by calling the restaurant at (818) 509-2030. Thank you for highlighting our amazing team in your review. Savor an array of tantalizing flavors at any of our restaurants, bars, and cafs. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Mikey, This is was my first there and I did not know what to expect. Heated, Great location with a handy free shuttle to city walk. Ill never go back, dont waste your time or money. Weve just never used it during our stays. FastBreak is Orlandos ultimate sports bar. Sue, Enjoy a daily breakfast buffet and a full lunch and dinner menu featuring fresh seafood, pastas, wood-fire grilled pizzas, and Bimini classics like marinated conch salad. Bookings can be cancelled online up until the following times: 555 Universal Hollywood Dr, Universal City, CA 91608. Easy freeway access, means that it can be a good base for a Los Angeles vacation. * Limited availability over select dates. The sushi is not for the price of the buffet, options and quality. There was guitar playing throughout the dining experience. accordance with these terms and conditions. We look forward to welcoming you back to Hilton Universal in the future when you visit the Hollywood and/or Universal City area! Blue Water Caf | Hilton Sedona Resort at Bell Rock Hotel has the right to remove you from the premise if outside food or drinks are found. The hostess messed up our table. Delight in the culinary masterpieces of Executive Chef Curtis Smithen, who crafted our menus with precision and passion. Make your selection from a menu of specialty drinks and grilled entres, all while overlooking panoramic views of Bimini Bay and the Atlantic Ocean. Readers have access to exclusive discounts on theme park tickets (like Disneyland and San Diego Zoo) and perks at luxury hotels worldwide through her. The perfect daycation awaits at Hilton Universal City! Anyone giving a good review, probably hasn't ever been here before for Sunday Brunch. Feel free to send us where this information can be located so that we may correct it. Hilton Universal City: Our Favorite Hotel Near Universal Studios Hollywood The food is not fresh and choices are limited. c o m. Food quality was low. Self Parking was $40 not $12 as advertised. We will share this with our team to let them know how we are doing. The BEST way to buy attraction and theme park tickets is my discounted site. Please be assured that this is unlikely of our restaurant. Cafe Sierra at Hilton Universal CityResponded on April 11, 2023Sue, When we turned up to the restaurant in the morning, we were told our breakfast only covered the adults registered in the booking and would have to pay for each child (including adult charges for the two eldest children - exorbitant for the quality of the breakfast)! As a Partner Hotel, guests enjoy complimentary transportation to the theme parks & more. Hilton Los Angeles/Universal City - Expedia The current price reflects price market conditions. The ostess that checked us in and sat us had an attitude and had no idea what was going on. This is the version of our website addressed to speakers of English in the United States. The food was a little pricey but the food & the service was 5 STAR & I have no complaints & I would definitely go there again & recommend it to others ! In between games of Blackjack and Roulette, take a break at our sports bar, featuring large screen TVs and gourmet burgers and wings. Although, we gave a decent tip. There's are fast food restaurants and a great taco joint at the bottom of the hill - only a 10 minute walk away. The buffet is expensive compared to the food quality. Parties, Anniversary Parties, Baby Showers, Bridal Showers, Pool Parties, or Family Gatherings. I would definitely go back again. OpenTable is part of Booking Holdings, the world leader in online travel and related services. The Homewood Suites is also a pet friendly hotel. We are glad you enjoyed dining with us. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Claim your listing for free to respond to reviews, update your profile and much more. In order to provide the highest quality seafood & prime rib buffet in Los Angeles our price has increased due to market conditions and some items during our reopening. Your feedback is valuable for our improvement. For the increase in cost, which they have been increasing every year. Jackets are not required. This vibrant restaurant has a flair for creating a good time. The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. Enjoy attentive service from Tropics poolside or in your private cabana. The lobby was beautiful and everywhere looked fresh and clean. The closest hotel to Universal Studios Hollywood: The Hilton Los Dining at Hilton Los Angeles/Universal City: 1 Quick service location - Coffee Corner 1 Table service restaurant - Cafe Sierra Pool Bar - Sierra Pool Bar and Grill Lounges - Atrium Lounge Room service - 24/7 Recreation at Hilton Los Angeles/Universal City: Outdoor pool Hot tub Fitness center Transportation: Valet and self parking (fee) Brunch has been deteriorating at this location. Guests enjoy the 600 square feet of space and Club lounge access. As an Amazon Associate I earn from qualifying purchases. Which languages are spoken by the staff at Hilton Los Angeles / Universal City? Our price and item availability changed due to price market conditions. Thank you for the rating and review. I believe you can order other made-to-order items but we didnt have any need. Home - The Hilton Orlando The, a family property so its fine. Cafe Sierra at Hilton Universal CityResponded on April 10, 2023We apologize if the food did not meet your expectations and that you found the choices limited. Temperature-controlled swimming pools. We look forward to serving you in the future. Plan any special occasion at the Hilton Los Angeles/Universal City hotel. We apologize for the negative experience with the temperature of the food. Hilton Universal City Day Pass | ResortPass Does Hilton Los Angeles / Universal City offer any business services? Coffee Corner From mild to bold, from all around the world, from hot to cold our selection of coffee favorites will quench any thirst! They also complemented us with a delicious chocolate mousse cake in honor of our anniversary. We are glad to hear that Matt was able to make it right for you while still at the restaurant. We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. Thank you for taking the time to rate us. Hilton Los Angeles / Universal City Pool Pictures & Reviews (CA) We are happy to see that you had a 5-Star experience! Experience this AAA 4 Diamond hotel, situated just a block away from the entrance to Universal Studios and minutes from Hollywood. Soak up the sun and create splashing memories at the Hilton Universal City located just minutes from Universal Studios Hollywood. The menu features zesty salads, sandwiches and wraps, burgers, pizza, small plate appetizers and special offerings for the little ones. Standard Hilton. We appreciate your business and hope you consider us in the future. Great Location, Great Stay - Mistakes happen, No one likes mistakes but they happen. If you will be in the hotel at a time where you can enjoy the evening hors doeuvres and breakfast, this is a worthwhile upgrade. Thank you for taking the time to leave us a review. Eve, Thank you for highlighting our amazing team in your review. Cafe Sierra at Hilton Universal CityResponded 5 days agoThank you for the rating and review. Keep up-to-date with work at any time in the 24-hour business center. We are glad you enjoyed dining with us. Cafe Sierra at Hilton Universal CityResponded on February 20, 2023We are glad you enjoyed dining with us. The food was not hot, not even warm. She also shares insider tips for visiting major cities worldwide like Hong Kong, London, Paris, and Shanghai that her family has either lived in or visits regularly (or both). Day Passes can be cancelled by 11:59pm PT on the night before your booked date. We appreciate your kind words and look forward to serving you in the future! Cafe Sierra at Hilton Universal CityResponded on February 8, 2023Thank you for taking the time to leave us a review. We are saddened to see the 3-star rating. This is definitely a place I will come back over again. Best time to hit the pool is early morning or late afternoon. Thank you for taking the time to review your visit. Our room was perfect! You can bundle discounted Universal Studios Hollywood tickets with your hotel stay in a vacation package for even deeper savings. Our team is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. In addition to a garden and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge). Review collected in partnership with Hilton Hotels & Resorts, There are more places to choose from in the, hilton los angeles / universal city hotel los angeles, hilton universal city, universal hilton, los angeles hilton, Frequently Asked Questions about Hilton Los Angeles / Universal City. Feel free to send us where this information can be located so that we may correct it. We are glad to hear that Matt was able to make it right for you while still at the restaurant. Disappointing. Best bar ever, Jose and Victor are amazing! Traditional rooms come with a king or two double beds and are approximately 325 square feet. Thank you for taking a moment to rate your experience. Hotels near Hilton Los Angeles / Universal City, Hilton Los Angeles / Universal City Rooms, Hotels near Universal City/Studio City Station, Hotels near Bob Hope Airport Train Station, Hotels near American Film Conservatory Los Angeles, CA, Hotels near Joe Blasco Makeup Artist Training Center Hollywood, Hotels near InterCoast College - Burbank, CA, Hotels near Make-up Designory Burbank, CA. Experience casual, poolside dining at Beech, known for its decidedly upbeat atmosphere with free-flowing mojitos and tropically inspired beverages. If youre lounging poolside, enjoy light bites and libations at Oasis swim-up bar, or Monkey Business. * Limited availability over select dates. It takes about 10 minutes or so to reach the entrance (part of the walk is uphill, but not too strenuous). Located close to Orlando International Premium Outlets and Universal CityWalk, DoubleTree by Hilton at the Entrance to Universal Orlando provides a poolside bar, a terrace, and shopping on site. waiting staffs were very attentive thru out; thanks. From fine dining to casual grab-and-go flare, there's a flavor for every craving. Your feedback is valuable for our improvement. We hope to see you again soon! Our price has increased due to market conditions. Feast on Asian specialties at The Sushi Bar. Thank you for taking the time to bring this to our attention. Our four diverse fine dining venues are designed to cater to all tastes, offering a wide selection of dishes from around the world. There are no resort fees or parking fees. Brunch Food was delicious. these safety measures, we reserve the right to require that individual to leave hotel property in See more questions & answers about this hotel from the Tripadvisor community. My main problem was when I went online the meal showed has $100 but I was charged $139 there was no way to contact the restaurant or find the price online nor did your reservation service provide the price. Huge assortment of items. If you would like to provide additional details on how we could have improved your visit please email contact@cafesierrahilton. The Atrium Lounge offers beverages and snacks as well as live piano music each evening. Our price has increased due to market conditions. Pool Hours: Daily 11 a.m.-4 p.m. Dine - The Hilton Orlando Breakfast includes hot and continental buffets, as well as an a la carte menu. A full coverage cabana with: sofa, two chairs, coffee table, and flat screen TV. Drinks. SIP on the finest freshly ground Espressos and Coffees and gourmet, whole-leaf teas. HILTON ORLANDO - Updated 2023 Prices & Hotel Reviews (FL) If you would like to provide additional details on how we could have improved your visit please email contact@cafesierrahilton. You can dine poolside at Sierra Pool Bar and Grill or grab your favorite beverage from the Coffee Corner. Taxes and fees that are shown are estimates only. Thank you for taking the time to review your visit. Sheraton Universal Hotel (Los Angeles, CA): What to Know BEFORE You We hope to see you again soon! We had a view of Hogwarts and the pool area! The bar/dining area was bare bones but this is more of a family property so its fine. My daughter particularly liked chilling out on the sofa seating area against the wall. Davids features seasonal craft burgers paired with the finest bourbon for every palate. We just told them to move us to another table. We apologize for the negative experience with the temperature of the food. When previously (year ago) was maybe $80! The quality of the food has really gone downhill. You can dine poolside at Sierra Pool Bar and Grill or grab your favorite beverage from the Coffee Corner. We appreciate your feedback as we continue to review our pricing accordingly. We hope to see you again soon! Valet and self-parking are available, but it's a bit pricey. Amenities in each include a seating area, television with premium channels, coffee maker with Starbucks coffee and Tazo teas, empty mini fridge, and floor-to-ceiling windows. Though the location basically underneath the 101 Freeway might not look appealing at first glance, the hotel is soundproofed and only a five-minute walk to the intersection of Hollywood and Vine. Very good experience, just overpriced. Thank you for voicing your concerns as we are always looking for ways to improve. Hi Kathy, Yes, dry cleaning and laundry service are offered to guests. Cafe Sierra at Hilton Universal CityResponded on April 10, 2023Thank you for taking the time to review your visit. They used to have a sushi hand roller there as well but theyre gone. Guests will not be allowed in the pool area without a wristband (not required for infants). Cafe Sierra at Hilton Universal CityResponded on January 19, 2023We are very sorry that we did not meet your expectations. When the game is on every seat has a view, so youll never miss any of the action. Overall, not worth the price. Lots of parking on site. There were ZERO vegetable dishes. A popular destination for corporate, families, and leisure as well as meetings and events. Enjoy attentive service from Tropics poolside or in your private cabana. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Cafe Sierra at Hilton Universal CityResponded on March 7, 2023We are sorry to read about your negative experience. He really went the extra mile. We appreciate your kind words and look forward to serving you in the future! Once you work up an appetite, order delicious poolside food and beverage options. Dress Code: Business casual. Universal Studios Hollywood Excellent Service; I have been a returning customer since 1994! Featuring high quality and locally sourced selections of seafood paired with a multi-cultural feast inspired by flavors from around the world. The Lobby Bar is just beyond the resort's entrance doors, welcoming guests with coffee and pastries in the mornings, and wine, beer, specialty cocktails, and decadent desserts in the evening. The hotel also runs shuttles to Los Angeles International Airport (LAX) and Burbank Airport, both for an additional fee and with a reservation for those who prefer to go carless. Note from Katie: I mention hotel booking resources I know offer the best prices via membership programs or ones that are popular with readers. Felt understaffed. Fans can grab a spot at the indoor bar, or the outdoor biergarten. I feel quality has decreased in comparison to past years. Take a dip in the sparkling heated outdoor pool. We are glad you enjoyed dining with us. A small Jacuzzi sits off to the side, and the whole area, bordered with deck chairs, is gated, and a pebble's throw from The California's restaurant. The, The upper-middle-range Sportsmen's Lodge and Hotel drips with style and design features that combine old and new Hollywood, with 190 sleek rooms loaded with colorful details. There is a sushi and sashimi bar, handmade ice cream to order, a chocolate fountain, crepes, and other delectable desserts. Quality of food and offering has dropped but prices are higher this time around,lobster was bland and unispiring,shrimp and crab mountain is gone, noticed fewer patrons this time around..not coming back . I hold Gold status with Marriott Bonvoy (SPG, at the time of our stay) and was not granted the upgrade but they did remember to place complimentary water in the room which was much appreciated. The Californias is the all-day dining venue with a buffet breakfast. All staff I encountered were friendly. Thank you again and we hope to serve you in the future. Collared shirts or resort wear. Cafe Sierra at Hilton Universal CityResponded on December 27, 2022We are very sorry to hear about your recent experience. We are glad that our staff was able to turn your experience into a positive one after the issue you experienced with your reservation. Thank you for taking the time to bring this to our attention. However, when I made the reservations online I noted that it was my birthday. Our waiter was very attentive. I shall return! Staples Center and other destinations in downtown Los Angeles take about 20 minutes by car, while Venice Beach is a 40-minute drive. We are glad you enjoyed dining with us. A renewed meeting experience to restore creativity and create memories. Its lobby also feels more intimate and upscale. Hilton Los Angeles / Universal City Features, 555 Universal Hollywood Drive, Los Angeles, CA 91608-1001. The dining area seems more packed with tables than in previous years. Daybeds can be cancelled by 10:00am PT on the day before your booked date. In this review Ill go over room choices, onsite amenities, dining, and how to book. Modern bathrooms are a highlight. Drinks overpriced - shot of tequila was $16 The upper-middle-range Hilton Los Angeles/Universal City is located in the heart of Los Angeles, just a short walk from Universal Studios Hollywood, making it convenient base for tourists. Thank you for providing feedback on your recent visit. 555 Universal Hollywood Dr, Universal City, CA 91608, $12 self-parking $16 Valet parking (for non-hotel guests). We are glad you had a 5-star experience. ft. Sierra Ballroom, or hold conferences and meetings in the hotel's 32,000 sq. We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. Hilton Los Angeles/Universal City - The Pool at the Hilton Los Angeles SHOP our carefully curated selection of gifts and treasures. We are sorry to hear you did not enjoy your visit. From intimate gatherings to large galas, our flexible 16,000 sq. Indulge at the Healing Hole for grilled Bahamian favorites in an open-air setting. This intimate venue serves freshly prepared sushi rolls, nigiri, and sashimi, along with flavorful noodle dishes and specialty cocktails. We are glad to hear you enjoyed your visit and thank you for highlighting our wonderful staff. Some chefs/cooks at the various stations seemed like they didn't want to be there. We are constantly evaluating our menu and making improvements to ensure a fresh and varied selection of dishes. rooms 1973 and 1972 were nice because we could see the park. I been coming to Cafe Sierra for almost two decades. Cafe Sierra at Hilton Universal CityResponded on April 11, 2023Dennis, At the time of our stay, the buffet was $34 per adult and offered a variety of baked goods, bagels, toast, cereals, eggs, and other hot dishes. For some rest and relaxation, visit the hot tub. Cafe Sierra at Hilton Universal CityResponded 3 days agoClyde, Cafe Sierra at Hilton Universal CityResponded on April 4, 2023Adrienne, From fine dining to casual grab-and-go flare, theres a flavor for every craving. (407)345-4570. Cafe Sierra at Hilton Universal CityResponded on February 3, 2023Kimberly, Super friendly from check in to restaurant team, We planned on taking the shuttle to city walk but opted to eat on site at lobby bar to avoid crowds Did not disappoint! With classic LA views, embroidered robes, poolside restaurant, and a considerable amount of luxury services, this hotel is the closest you'll get to feeling like you're truly in the movies. Do Not Sell or Share My Personal Information. of any kind, including, but not limited to: Birthday Parties, Slumber Parties, Bachelor/Bachelorette We appreciate your kind words and look forward to serving you in the future! While there is a complimentary shuttle, you can walk to the theme park entrance in a matter of minutes. Learn More The Lobby Bar Learn More Monkey Business Date, Thank you for providing feedback on your recent visit. The lobster Thermidor is the same but I remember they used to give whole steamed lobster. Get a corner suite. Please accept our most sincere apologies. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. We stayed one night basically because of its proximity to Universal Studios and included breakfast in the rate. We made sure to share this feedback with management to give them the recognition that they deserve! I was led to believe it was the Christmas DINNER when I made my plans. Enjoy a meal at the two onsite restaurants. There is no additional fee for pet-friendly rooms and amenities (including Casper pet mattresses), and pets are welcome at the nightly social hour. Sheraton Universal Hotel offers three types of rooms and also several suite types. Thank you for the 5-star rating. Property features are limited, and while there's no fitness center or pool, Mama's Shelter's rooftop and happy hour are its star feature. The didnt even decorate the chairs as they did years ago. 15308 people are looking at this pass right now. c o m. Cafe Sierra at Hilton Universal CityResponded on April 11, 2023Date, Experience this AAA 4 Diamond hotel, situated just a block away from the entrance to Universal Studios and minutes from Hollywood. I think it too expensive on the buffet w/c is $135 per person.. Food doesnt have lots of choice.. Jeffrey, This should not have been the case regardless. Open daily Breakfast 7 am - 11 am Lunch 12 pm - 2 pm Dinner 4 pm - Late Tropics Pool Bar & Grill Seasonal, island-inspired poolside fare will make you feel like you're in the tropics. Hilton Los Angeles / Universal City Features, Clean. We appreciate your feedback as it helps us to identify areas for improvement. In the end, our waiter was able to better serve us. Located on Lobby Level, In the Mix is the Art Deco-inspired lounge and bar with an eclectic food menu. Finally, we found our waiter who was slow in serving as he probably had more than enough tables to serve. We appreciate your business and hope you consider us in the future. Breakfast It is in the interest of everyone at our property to comply These rooms are slightly bigger at 350 square feet and have the option of a king bed or two queen beds. We definitely would recommend staying at the Hilton if youre heading to Universal Studios! Cafe Sierra at Hilton Universal CityResponded on April 17, 2023Thank you for taking the time to rate us. Sun 11:00 am1:30 pm Great customer service. Not worth it, sadly. Have a Hollywood wedding in the 16,000 sq. Sit back and enjoy the flavors of the island. Find your new favorite tropical cocktail without stepping foot outside the pool. We appreciate your feedback and will continue to review our pricing accordingly. Hilton offered limited transportation to and from Universal and Sea World. Our server was very busy and brought our glasses of wine halfway through our meal. The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. Clyde, Our experience included bottomless mimosas with wytcliff champagne. There's excellent lighting, tan marble vanities and floors, and they contain shower/tub combos, hairdryers, and Peter Thomas Roth products. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. What are some of the property amenities at Hilton Los Angeles / Universal City? Universal City Metro Station. Enjoy casual dining at Caf Sierra restaurant offering California, Continental and Chinese cuisine. Only a straightforward 10 minute walk to the park. Then, when my husband and I got back to our table after getting our food, she apparently had given our table to another party. We are glad you enjoyed dining with us. Required fields are marked *. Warm smiles and plenty of Florida sunshine. If you book through links on this page, I may earn a small commission. We had asked another waiter working at another table for our waters, our juice and our champagne. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Hilton Los Angeles/Universal City - Travelocity Rates can spike at times; travelers looking for a budget stay nearby can consider Nite Inn at Universal City. We appreciate your feedback as we continue to review our pricing accordingly. Part of the reason (in addition to avoiding the drive back to La Jolla) why we do like spending the night when visiting Universal Studios Hollywood is to finish the evening at City Walk. The restaurant was freezing cold. Now serving Breakfast, Lunch and Dinner! Sip and savor our handcrafted cocktails mixed shakened and poured to perfection by our resident mixologists. The most important and influential part of our stay was our check in.