If your printer isnt listed, tap or click Add a device, and then select your printer to install it. Tap or click PC and devices, and then tap or click Devices. If the troubleshooter is still unable to connect your printer, turn to your printer manufacturers website for a better understanding of why the connection is misfiring. Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN . Download and install the driver yourself . This printer supports only 2.4GHz network. ), Tap the three stacked dots at the top right of the selected document and select "Print", Select the corresponding printer and tap the printer icon to complete the job. 4) After updating drivers, restart your computer and reconnect your device to see if the issue is resolved. 2] A Troubleshooting. Tulie Finley-Moise is a contributing writer for HP Tech Takes. If your printer isn't listed, click Windows Update, and then wait while Windows checks for additional drivers. 1: Reconnect the Hardware to the Computer, 3: Run Hardware and Device Troubleshooter, 4: Optimize the Whole System Automatically for Better Hardware Connection. 7) Follow the on-screen instructions to finish the troubleshooting. Once done proceed with these steps. Click the Windows Start button. 5) Restart your computer and relaunch Device Manager. Click Yes, save changes, and youre all set! 1: Reconnect the Hardware to the Computer 2: Update Device Drivers 3: Run Hardware and Device Troubleshooter 4: Optimize the Whole System Automatically for Better Hardware Connection 5: Scan and Repair Hard Disk Corruption 6: Repair PC Registry Solution 1: Reconnect the Hardware to the Computer To do this: If updating the printer drivers does not fix the problem, you should check whether the print spooler service is running. Check documents on compatibility, FAQs, upgrade information and available fixes. Try removing and reinstalling the printer. Currently, this hardware device is not connected to the computer. My laptop is on 2.4ghz network. Open the Control panel by clicking on its icon. Check cables or wireless connection, Step 3. Check the wireless connection (for wireless printers). Find the driver related to this error in the list. I have tried to make a copy on the printer and a copy printed no problem. Windows supports most printers, and you probably won't have to go out of your way to install special printer software. Currently while typing this message i am connected to the internet with no problems. If the Get Help app is unable to resolve your printer issue, try the possible solutions listed: 1. Click on "Device Manager" from that list. Karan is a B.Tech, with several years of experience as an IT Analyst. In this respect, no matter it is the infected disk or file or registry or program that causes the hardware device not connected to the computer, Advanced SystemCare will help you fix it as soon as possible. Alternatively, you may also use the HP Smart app to print from your PC. You can also disconnect it once and repair it again to make sure there are no temporary glitches. All rights reserved. Make sure there are no signal reception issues and that the printer is receiving a proper Wi-Fi signal. If not, it could be safely assumed that the problem is with the hardware. However, it is highly rare for it to diagnose, let alone solve, the problem. So you should run SFC to fix the problem. If you see it Click on it and click Remove at the bottom 10.) If the previous troubleshooting step is not successful, you may need to clear spooler files and restart the spooler service. Check to make sure the printer is turned on and connected to the same Wi-Fi network as your device, 2. Configure Internet Access on the Printer. This error can be attributed to a number of reasons. When i click on print to print document on yahoo mail a new box comes on screen with the ducument showing and print options, the destination is corrrect showing HP213B17(HP Envy 4520) series, When i click on print nothing happens, and there is no list of anything printing in the queue box. Find out how to install a printer in Windows. Option 2: Download and Update by Driver Booster. Verify that your printer is not in Use Printer Offline mode, 4. Click the search and type Windows updates and click on that option. Your printer might appear offline if it can't communicate with your PC. Try removing and reinstalling your printer. Type a name for yourprinter, and then selectNext. Clear and reset the print spooler Step 6. Open up the run command with the "Windows key + R" key combo. Change a printer's status to "online", Automatically diagnose and fix Windows USB problems, How to download and install the latest printer drivers, USB printer port missing after disconnecting printer while Windows 10 (version 1903 or later) is shut down, Fix Bluetooth problems in Windows 10: FAQ. To find out whether thats the root cause, you should try updating your device drivers and see if that makes a difference. Heres how to run a DISM scan: 3) The command prompt will once again display. By using this site, you accept the. Using this method restores Windows to a previous restore point where you know your printer was functional without any error. Thats probably because your computer is running a version after Windows 10 build 1809, in which the Hardware and Devices Troubleshooter has been removed. Then right-click on the search result and choose Run as administrator. Created by Anand Khanse, MVP. 14.) Some of these were resolved in the later versions, but others are still present todayprinter errors being one of them. In most cases, all you have to do to set up a printer is to connect it to your PC. A troubleshooter is an automated tool that can find and automatically fix some problems with your PC. Supposing the problem remains after try this way, use the next solution. The opinions expressed above are the personal opinions of the authors, not of HP. For wireless printers, check the wireless connection. Then select the Add device (or Refresh) button. If you see it Click on it and click Remove at the bottom, 11.) Then it will start SFC to search the damaged files which could be the reason of code 45 error. If your printer's status displays "Printer in error state," there may be a problem with the printer itself. How do I reconnect a hardware device to my computer? If your computer has left you to do all the figuring out by yourself follow these steps. UnderPrinters & scanners,find the printer, select it,and then selectRemove device. Click Install, then Finish. @devilshideout, thank you for the detailed information. Unplug the printer from its power source and reconnect it. Unplug and restart your printer Step 2. I clicked on the test page and nothing happend with the printer. This could be through USB for wired printers or through a WiFi network for wireless printers. Shan Abdul is a Senior Writer at MUO. Click the Startbutton, and then, on the Start menu, click Devices and Printers. System File Checker (SFC) is a built-in Windows tool that scans and repairs the corrupted system files. If you are having a problem changing your printer "offline" status, go toTroubleshooting offline printer problems. The opinions expressed above are the personal opinions of the authors, not of HP. In Settings' left sidebar, select "Bluetooth & Devices.". After clicking this, the name of your printer - generally with the manufacturer name and model number - should appear as available. In the search box on the taskbar, enter %WINDIR%\system32\spool\printers, select %WINDIR%\system32\spool\PRINTERSin the list of results, and then delete all files in the folder. i unplugged the print and waited a couple of minutes and turned the printer back on, tried to print a test page on print doctor and nothing happend, no print, a box came on screen on print doctor that read i had serious issues and then i had a list of support options. Select Canon MX920 series MP Drivers from the list. When you connect a printer to your PC or add a new printer to your home network, you can usually start printing right away. 4) Once the verification is complete, exit the Command Prompt. This error occurs when Windows fails to recognize the hardware device connected to the system, throwing up the following message on your screen: This error occurs if a device that was previously connected to the computer is no longer connected. 1] To run the Hardware Troubleshooter, click on Start and then click on the gear like symbol which opens the Settingspage. Type chkdsk /f in Command Prompt and hit Enter. If these first two steps did not resolve the error, check the printer for low paper or ink, and be sure the cover isn't open and the paper isn't jammed. You might need permission to install some printers. Didn't find what you were looking for? Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on. 13.) 6) Follow the on-screen instructions to finish troubleshooting. Try a clean installation of both Bluetooth and Wireless drivers: Contact the computer manufacturer (OEM) for the latest driver updates. Click on the Hardware and Sound option there. I have been on line and run full diagnostic checks on laptop, Windows 10 and the printer. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Uninstall and reinstall your printer, Step4. If you encounter the Code 45 issue in Device Manager, its likely that the file responsible for your device is missing or corrupted. Plug the cable into your printer and your computers USB port. Choose the account you want to sign in with. Also, you can add a new "Printer or scanner" to your Windows 10 PC. Select the option that applies best for your situation and then follow the steps provided. Sometimes power-cycling your printer can resolve the issue. Date: May 22, 2021Tags: Hardware, Troubleshoot. For more advanced help, see Fix network connection issues in Windows. Ironically, a new Windows update can also invite bugs that render your printer useless. Click Next to continue. To clear and reset the print spooler: In the search box on the taskbar, type services, and then select Servicesin the list of results. Were always here to help. I checked that thr printer in connected to the same wireless network and it is on the same network. If your printer displays an "offline" status, check outTroubleshooting offline printer problems. Welcome to the HP Support Community. I tried to print again and still its still not printing. Disclosure: Our site may get a share of revenue from the sale of the products featured on this page. Available in the Android app store, users will need to download Google Cloud Print in order to wirelessly print from their handheld devices. Code 45 error is a common problem in Device Manager. Follow these steps to do that: Often, improper printer and scanner setup is the leading cause of printing issues. Restart your computer after the action was completed. Right-click the Start Menu and choose Device Manager. Select WiFi Setup (or select WiFi icon at top right) or Network Settings. Make sure that the printer's USB cable is properly connected from the printer to your PC. 5) Check the device status in Device Manager to see if its been back on track. Check cables or wireless connection Step 3. He's been writing on a variety of Windows topics for over three years, incorporating his expertise to teach readers how to get the most out of their Windows devices and resolve issues with the operating system. On the printer itself, press Home/Tools/Setup on the Printer. Check if the Wireless indicator on the button panel is glowing steadily. Click on the "Drivers" tab 9.) Close Devices and Printers, restart the computer. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings. Sometimes your Code 45 issue may be caused by a missing or out-dated driver. 1. If you're looking for help with a scanner, see Install and use a scanner in Windows 10. If the issue persists, let'sdo a root uninstall and reinstall of the software: Unplug any USB cable, if any, before doing this. Youve followed every step but your print job is stuck in limbo. Wait for your deviceto find available printers, choose the one you want, and then select Add device. Take a look at your router to confirm your SSID and password and try re-entering your network information into your printer. UnderPrinter, make sureUse Printer Offlineis not selected. Under Document Name, select any documents listed, then selectDocument andselect Cancel. Windows releases updates periodically to fix existing bugs within the operating system. Explore subscription benefits, browse training courses, learn how to secure your device, and more. To run the troubleshooter, open Settings > System > Troubleshoot > Other troubleshooters. If you get this notification, follow your computers intuitive lead and click the notification. Step 3. To connect a wireless printer, follow these steps: Select Start > Settings > Bluetooth & devices > Printers & scanners . Find out how toinstall a printer in Windows. @devilshideout, sure. This software will automatically detect out all the problematic items and fix them. Many printers have a button that displays a blue wireless icon when a wireless connection option for the printer is available. By using this site, you accept the. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee): 2) Run Driver Easy and click Scan Now, Driver Easy will then scan your computer and detect any problem drivers. Running a DISM scan can help fix computer errors. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. First Time Here? Go to Settings > Update & security > Troubleshoot. Here it refers to Advanced SystemCare, which is an all-in-one system optimizer. Restart the Print Spooler. I had the option to click on internal test page, i clicked on that and nothing happend. Run HP Print and Scan Doctor to diagnose and fix any driver issue. As a Microsoft Certified Professional (MCP), she writes posts to solve various Windows system issues, and shares technical tips for gaming, video streaming, etc. 3] Select Hardware and Devices. The most common reason why you face printer issues is that you didnt choose your PDF printer as your default printing device or that you configured it to the incorrect port. If it doesn't, follow these steps: Select Start > Settings > Devices > Bluetooth & other devices. When you connect a printer or scanner to your PC or add a new printer or all-in-one device to your home network, you can usually start printing right away. Then selectNext. On the Install the printer driver page, select the printer manufacturer and model, and then click Next. Welcome back Randomb: Once again with your right mouse button revisit Device manager once you notice your PC tree wth the branches indicating what's connected click on each category ie. Otherwise, please move on to the next fix. There is a small blue light on the printer showingh connection. If your printer still doesnt work, continue to step 4. If you don't see your printer listed, select Add a printer or scanner. I am using my laptop and tring to print wirelessly. 5) Once the disk check has completed, open Device Manager and see if Code 45 has been fixed. This should refresh the system, then reinstall the device and its corresponding driver. Look for HP Printer driver. (Code 45). Occasionally, printer issues are caused by unresponsive devices and driver settings, rather than by outdated drivers. Download Driver Booster, follow the installation guide to install it on your computer. Or click Update All to automatically install the correct version of all drivers that are missing or outdated (You can do this with Pro version Youll be prompted to upgrade after clicking Update All). FindthePrint Spooler service, select and hold (right-click) it, and select Restart. 2) ClickYesat theUser Account Controlprompt. Use the HP Smart app to print and scan from your PC. Driver Booster is a professional tool that can help you find the missing and outdated drivers, and then download the latest drivers automatically. If you want to reinstall or add a local printer,plug the USB cable from your printer into an available USB port on your PC, and then turn on the printer. I tried to print a webpage, i pressed print and anew box comes on screen showing the document and the correct printer, HP213B17(HP Envy 4520) series, i press print the new box closes down and nothing happens. As an initial troubleshooting step, we suggest that you run the troubleshooter for devices and hardware and see if it helps. Some people may fail to find Hardware and Devices Troubleshooter in Control Panel. In this case, contact your Internet service provider to assign different names to both the networks. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. 3. Select the Standards tab, and then double-click Print Spooler in the list of services. Sometimes the resolution of this issue is as straightforward and easy as unplugging and plugging the hardware to the computer. If none are available and you have the installation CD, click Have Disk, and then browse to the folder where the printer driver is located. Find out how to set up a default printer in Windows. If the previous steps did not resolve the error, check the printer for low paper or ink, and be sure the cover isn't open and the paper isn't jammed. None of the documents will print. Click Next to start. Type chkdsk /f in the CMD box and hit ENTER. If you see your printer listed, select the Add device button for your printer. If your office printer isn't working correctly, make sure it isn't already connected to more devices than it's allowed to. Your printer should be connected and running, ready to churn out beautiful pages. It will confirm one last time if you wish to proceed with the system restore process. to the computer! Your PC will restart while it resets your Windows 11 to its last restore point. Support for Windows 7 ended on January 14, 2020. Double click the executable file to run. Unplug and restart your printer. 1. Reload the printer tray if it has run out of paper. Type in the following command: 4) HitEnteron your keyboard, then typeYto confirm that youd like to perform the disk check the next time you restart your computer. As discussed earlier, in such a case, the system might need to be checked by a hardware technician. You might need permission to install some printers. This error occurs when your Windows system fails to acknowledge the device connected, which may work well before updating Windows 10. In Windows, search for and open Devices and printers, 5.) Windows will thendisplay a list of printers connected to your device. Explore subscription benefits, browse training courses, learn how to secure your device, and more. To do so: 1) Typecmdin the search box on your desktop. 1.) Close Devices and Printers 13.) Select Apply and Ok on the Print Server Properties windows. Click here to download the file. Type printui.exe /s and click Ok. (Note: there is a space in between printui.exe and /s), Look for HP Printer driver. Reboot or Unplug to Start Fresh. Method 1: Run hardware and devices troubleshooter and check. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". If you're trying to add a network printer at the office, you'll usually need the name of the printer. 4) Wait for the scan to finish (it may take up to 20 minutes). Search for Device Manager and click the top result to open the app. If the issue persists, proceed to the next step. Copyright 2009-2023 Easeware Technology Limited. To learn more, see Why can't I get online? 2. In this step, select "Printers & scanners" menu from the left panel. If you recently upgraded from one version of Windows to another, it's possible that the current printer driver is for the previous version of Windows. i'v messed with this problem for hrs and now i"m thinking I might of screwed something up. Thats it! Clear and reset the print spooler, Step 6. Many printers have a menu option to test the printers wireless connectivity. Aside from the Windows-based hardware troubleshooter, it is also available for you to conduct a comprehensive scan for Windows 10, 8, 7. Read:Microsoft Hosted Network Virtual Adapter missing. Find out how to install printer drivers in Windows. 3. Turn on the printer. Then it will search and install the driver of new version for you. Select the WiFi network and enter your password ***** follow onscreen instructions to connect to your WiFi network. If you want to remove the printer later, select it, and then select Remove. 3) Windows will now verify the system files and automatically fix any detected issues. From which device are you trying to print? If you'rehaving trouble connecting to a Bluetooth printer, see Fix Bluetooth problems in Windows 10: FAQ. Need to quickly transform the content on your 6-inch screen into letters and images on an 8 x 11-inch sheet of paper? UnderPrinters & scanners, look for your printer. To ensure that's not the case, see if there is a new update available. If you have trouble using Driver Easy Pro to update your drivers, please email support@drivereasy.com. Sometimes it just takes a little direct plugging to fire things up. Select Start, selectAutomatic in theStartup Type box, and then select OK. Find out how toset up a default printer in Windows. Press the Power button to turn on the printer. Select Start > Settings >Bluetooth & devices > Printers & scanners.Open Printers & scanners settings. If the problem began as soon as you upgraded to Windows 11, and you've exhausted all other alternatives, there's one final solutionthe Windows System Restore. However, if you're confident the installed driver is correct, select Use the driver that is currently installed. Wait for your device to find nearby printers, choose the one you want, and then selectAdd device. Additional printer drivers and support might be available if you update Windows. Jane is a tech-writer and content writer with an endless passion for exploring computer problems and technologies. If you use wireless access points, extenders, or multiple wireless routers with separate SSIDs, make sure you're connected to the same network as the printer for your PC. Your printer should have been packaged with a USB cable regardless of whether it is a wireless or wired printer. The direct linking should trigger your computer to recognize the printer and start up the software needed to complete the installation. Choose one of the options to update your drivers, and then the problem should be gone now. Next to Add a printer or scanner, select Add device and follow the instructions to add your printer. Connect the printer to a different USB port to rule out possible port issues. In the search box on the taskbar, search for services, and then select Servicesin the list of results. USB Splitter or USB Hub? Choose the account you want to sign in with. Read the instructions that came with the printer or check the printer manufacturers website for instructions about how to do this. Install software from the printer manufacturer. Windows Update might have an updated version of your printer driver. Wait at least 30 seconds. It could do all the heavy lifting for you. Setup support documents. (Note: there is a space in between "printui.exe" and "/s") 8.) 1. Then, select Uninstall. After that, follow the on-screen instructions to assist the troubleshooter in diagnosing the printer's problem. The opinions expressed above are the personal opinions of the authors, not of HP. Hi all, my initial problem with my printer was it started shelling out paper with no ink on them. 6 Lsungen fr den Fehlercode 45 im Gerte-Manager: Dieses Hardwaregert ist zurzeit nicht an den Computer angeschlossen. Step 2 On the next screen, select "Devices" option. If you keep the updates paused or don't let them install on time, you're likely to run into unforeseen issues. Add a device to a Windows 10 PC. You might need permission to install some printers.