As . What happens if my phone cannot display my eTicket? Choose these when booking your journey with us and scan them directly from your phone, no need to queue at the station or print. Please have your ticket either printed out, or on your phone ready for inspection. At railway stations using the digital-only ticketing system, youll no longer be able to insert paper tickets into the platform turnstiles. It can all be done online! However, if all else fails, the conductor can look you up by name on the manifest now and "lift" your eTicket that way. . An e-ticket is purchased online and is emailed to you; you can then either scan the barcode on your phone at the gates or print the ticket out and scan it at the gates. Print your ticket instead, and scan it on the barcode reader. A red X means that the gate is closed. To exit, head to theManual Channel or Self-Service Channel and scan your passport or identification card. You can also store it on your smartphone and simply use the display. Registered in England under number: 07934306. An e-ticket is purchased online and is emailed to you; you can then either scan the barcode on your phone at the gates or print the ticket out and scan it at the gates.Its as simple as 1,2,31. You can either scan your ticket at the gate, or with one of our colleagues at the station. Available on selected routes. Copyright Govia. If you book, the date and the schedule are just shown on the ticket and you have not to clarify them by validating. Foreign passport holders and residents of Hong Kong, Macao and Taiwan with Chinese mainland travel permits will be directed to a Manual Channel () to have their identification scanned by a railway staffer. . Digital tickets are QR codes that hold the same information as a paper ticket. All rights reserved. Open the email we send you with the PDF (s) attached - this is separate to your booking confirmation email If you like, you can add the eticket (s) to our app or Apple Wallet Scan the QR code from your phone at the ticket gate at the station, or show to staff Mobile Ticket - you'll need our app Open our app and go to My Tickets Other stations may have temporary entrance and ticket collection procedures in place while the system is rolled out nationwide. The barriers at Chester have the scanner above the ticket slot to scan the ticket. By buying an eTicket, you agree to allow the Guard onboard our services to inspect your ticket. If a ticket can not be read due to a cracked screen you will be required to purchase a new ticket to travel. If you are travelling with an e-ticket, you can open the gate by scanning the barcode on the ticket at one of the gates equipped with a barcode reader. Brightline said . Purchase and receive your e-ticket on your phone 2. The fastest trains from Zurich to Gyr take around 9 hours and 13 minutes, covering a distance of approximately 684 kilometres. Copyright 2023 Trainline.com Limited and its affiliated companies. You can book mobile eTickets on all single and return Super Off-Peak, Off-Peak and Anytime tickets for Standard and First Class (subject to availability) up to 5 minutes before train departure. When you get to the station, scan your etickets on either a ticket reader at the gate, or with one of our colleagues at the station who will scan your ticket. E-ticket information will be linked to your original valid ID used at purchase. eTickets are available to buy through our website or app. Purchase and receive your e-ticket on your phone2. All rights reserved. eTickets are available for both adult and child fares. An eticket and Mobile Ticket are two different types of digital ticket. Here, youll simply scan your ID card at the turnstile to automatically enter the platform. Book your journey and select the 'e-ticket' as the delivery option. Scan our QR Code at right or follow us at Thats_Shanghai for events, guides, giveaways and much more! Please also make sure that you can access your ticket throughout your journey, to allow our on-board colleagues to inspect your ticket. Guangzhou has been particularly hard hit in recent days. Step 1: Open UTS App from Indian Railways, which can be used for booking unreserved train tickets. The machines to validate are either yellow (the old version) or green and white (the recent version). Note that both the 12306 website and app are only available in Chinese. Contact Us | This includes Advance, Anytime, Off-Peak, Super Off-Peak, singles and returns. If you are delayed by 15 minutes or more, you are entitled to claim under delay repay. Duplicate or replacement eTickets can be downloaded to an alternative device. If you're on the app choose 'Download a mobile ticket' as your delivery option, if available, or 'deliver as eTicket' if booking on the website. Due to the limited availability, book early to avoid disappointment. Most of the time you'll need to buy your ticket before getting on the bus, usually at a tabacchi, newsstand or bar, or at the bus station ticket window. Another sign that Hong Kong's borders to the mainland will open soon. Chinese citizens, foreign permanent residents and Hong Kong/Macao/Taiwan residence permit holders can use the Self-Service Channel (). Other Ways to Get Your Ticket Amtrak Kiosk Tickets by Mail Express Delivery Onboard Ticket Purchase and Pickup If your eTicket has been predownloaded in the app you can access it without signal. Get the latest travel updates, plan your trip and get tickets on the go. Don't forget to charge your phone if you cant show your mobile eTicket to station staff, youll need to buy a new ticket on the day or may be charged a penalty fare. If you do not have a printed confirmation of your e-ticket, remember that you must download it onto your mobile phone or print it out from a self-serve kiosk before boarding, The benefits of using E-tickets when travelling by train, Different ways to collect your train tickets, Payment methods accepted to pay for your ticket, National trips in France and international trip, Using your customer account on SNCF Connect, Our general terms and conditions for the presentation of offers, Rail passenger rights and European Regulation n 1371/2007, Tickets and assistance for disabled passengers, No more lost tickets! PAYG has been extended), For journeys starting/finishing inside London, ** keyGo is only valid on Gatwick Express, Great Northern, Southern and Thameslink services, If you can't find the answer to your question then use our online form. At the end of your journey, simply check out using the same procedure. You can print it out at any time, up until your trains departure. The old ticketing system still applies for regular trains (Z, T, K). Zero Cases in Shanghai, Sanya Clears All High-Risk Areas, The Importance of a High Quality Early Years Education, 8 New COVID Cases, 3 High-Risk Areas, 8 Medium-Risk Areas, Explainer: How May 1 Became International Workers' Day, Graeme Kennedy: 8 China Destinations I've Loved Getting Lost In, Check Out This Taylor Swift '1989' Immersive Dance Musical, Andaz Nanjing Hexi Celebrates Its Opening. Re: Taking train to Windsor from London's Paddington Station. The machines have been sealed off and no longer accept them. Your ticket must be activated before travel. How do I collect my tickets from the station? You can also buy a train ticket from a yellow vending machine at the station. 173 NationalElk 5 yr. ago You will receive your eTicket as a PDF attachment to your e-mail receipt. Ticket collection procedures may vary by station; contact railway staff for more information. Is there a special protocol or am I best just talking to the nearest official looking person? Please check before travel. Stay on top of your trip with our next train widget for iOS. At some stations the ticket gates have scanners where you can scan the barcode on your e-ticket. Mobile Tickets will be available in the lead passengers Trainline app, you cant share the tickets with the group. You can therefore confirm whether or not you have checked in properly by using the card reader again within this 100-second period. How to buy an e-ticket. Just download one of the free apps and purchase a ticket online for participating stations. Mobile tickets in the US and Canada Just download your ticket to your phone. Journeys validated on an eTicket that are subject to a delay of 15 mins or more are entitled to claim under Delay Repay. Yes, etickets are sent as PDF attachments, so you can open them on a different device if you need to. On board, the conductor will scan your e-ticket (paper or off your phone), validate it, and that's it. The device also works if your chipkaart is in your wallet or telephone case. Tickets bought through an app must be activated before travel and you will be treated as not having a valid ticket if the ticket presented is either not activated or has been activated only when the revenue inspector is in sight. You'll have a barcode or square QR code. You must return to your origin station using the eTicket to exit, then contact Customer Services to request a refund. Retrieve your mobile ticket via "My Bookings." Once you retrieve your ticket, you must activate it. With over 60,000 people per week saving time at the station by travelling with mobile train tickets. Subject to availability, selected South Western Railway routes only. On-board a train, a Conductor or Ticket Inspector may scan your barcode with a handheld device to check the validity of your ticket. You can use the12306 mobile app to get an e-ticket QR code sent straight to your phone. An inspirational learning environment within a kind and caring community. Travel The time taken to deliver the tickets by email is usually a few minutes. Can railcard discounts be applied to eTickets? To register, download the 12306 app and complete the facial recognition verification step, which should take around two to three business days to confirm. Print at home and mTickets are not available, though can be used on our services when bought through a third party. Arrived 1hr 30mins early so the machine wouldn't let me through but a helpful train man opened the gate for me anyway. All rights reserved. How to Use Mobile Tickets with Trainline Trainline 4.95K subscribers Subscribe 217K views 7 years ago Mobile tickets are now available on selected routes with Trainline's app. You can also get expense receipts directly from the app.You can find charging points on most trains and at most stations nationwide. First MTR South Western Trains Limited 2017-2023. eTickets are available for both adult and child fares. READ MORE:High-Speed Trains Now Have Food Delivery, Heres How to Order. Your ticket may be checked by uniformed or plain clothes ticket inspectors at our stations or on board our trains. This may require the Guard to handle your mobile phone. train You can also use the PDF eTickets in the confirmation email. Find out more about our next train widget. You can still find your eTickets in your online account. Open returns aren't currently available as eTickets. eticket. There are also planned engineering works for today. For this reason, your should keep your e-ticket until leaving the station at which you arrive. But the case of a 72-year-old woman, who bought an e . It appears news reported in recent days caused some confusion. Likewise, it cuts down on problems created by losing or forgetting your ticket. Find the ticket collection window at a railway station -> Pass the security check -> Find the right waiting area to wait in -> Line up to have your ticket (s) checked -> Get onto the right platform -> Find the carriage that your seat (s)/sleeper (s) is in -> Get on board! By using the site, you consent to the use of these cookies. If youre travelling as a group using etickets, the lead passenger can forward the PDF attachments, so you can each open your ticket on your own device. Customers don't. Print your eTicket anywhere - at home, work or a hotel business center, and bring it along with proper identification to board the train and show the conductor. Once your train tickets are booked, head to the stations main entrance and present your passport or valid ID at the identity check desk. Yes, break of journey is permitted as per the restrictions applied to the ticket you have purchased. We use cookies to improve your experience. Step 4: Select the destination and other fields You do not need internet access to activate a ticket. Then ask an NS employee for help. You may incur data charges from your mobile network provider for downloading an eTicket. READ MORE: Heres How to Travel Ticket-Free on the Guangzhou-Shenzhen Train. You can also use it to print out your own physical copy of the ticket for personal records. Screengrab byThats. Save. Scan at the ticket gate, or show to staff, Once downloaded, you dont need internet access, Buy in advance and go straight to the platform, Less paper makes for a greener environment. Customers don't even need to print tickets, as you can easily book and use tickets with the Trainline app. You need to enable JavaScript in your browser to see Live train arrivals and departures through this website (and also instructions on how to enable JavaScript), Get digital eTickets and live train info on your phone - download the app today. For safe, contactless travel, they're conveniently on your phone, like everything else. Hold the square barcode against the illuminated surface to your right. Find the answers here. Read more: Travelling by train in the Netherlands >> Find a hotel at Schiphol Airport Amsterdam >> Transit hotels inside Schiphol Airport >> To validate your train ticket you need to check-in. This will both open the gate for you and check you in for your journey. 2K views, 27 likes, 7 loves, 18 comments, 0 shares, Facebook Watch Videos from Dbstvstlucia: DBS MORNING SHOW & OBITUARIES 25TH APRIL 2023 APRIL 2023 No. Mobile tickets are now available on selected routes with Trainline's app. You must always travel with your railcard. You can use this QR code for ticket checks or for entering the station and passing through the Manual Channel (more on that in Step 3). Purchase one-way, roundtrip, multi-ride and monthly tickets with dollars or Amtrak Guest Rewards points; Modify or cancel when your plans change; Change your seat assignment; Check . You will hear one beep when you check in. The Unlikely Pilgrimage of Harold Fry competition, Strike ticket acceptance, refunds and compensation. No more queuing at ticket machines for you. Put your phone or printout on there and then the gates will open. Re: Using an E-ticket at Penn Station. The eTicket must be stored on your mobile phone until the date and time of travel. Upon exiting the platform at your arrival station, your ID will be scanned at a second checkpoint. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. For all information regarding refunds and change of journeys for all ticket types. Mobile Tickets are linked to your device, so you have to remove it from one before you can open it on another. You can buy eTickets on our website andthe South Western Railway app, where your tickets are stored. The gate will open, allowing you to enter the station. Once you have bought your ticket, you can find it in the my tickets section (or similar) of the app purchased through. Please also make sure that you can access your ticket throughout your journey, to allow our on-board colleagues to inspect your ticket. 1. If you press the 'i-button', you will immediately be connected to a member of the NS staff who will be able to provide you with further assistance. It's as simple as 1,2,3 1. How to use eTickets | South Western Railway South Western Railway 1.66K subscribers Subscribe 32K views 2 years ago Watch our video on how to buy train tickets and travel with no-queue,. You can use the 12306 mobile app to get an e-ticket QR code sent straight to your phone. Mobile Tickets cant be shared or used on more than one device. eTickets can be discounted using your railcard. 2. No doubt it will also save tons of time when youre on a tight schedule and cant afford to wait in the ticket pick-up line. You can retrieve your tickets in a few simple clicks and print them out. The new e-ticket exclusive program was launched in two phases late last month at nearly 100 stations around the Yangtze River Delta, including major transportation hub Shanghai Hongqiao Railway Station. Check train status, station information, route details, service alerts and more to help as you plan your travel. A standard one-way ticket between Miami and Orlando starts at $79 and goes up to $149 for a premium seat. Image by Bridget ODonnell/Thats. The #1 subreddit for Brits and non-Brits to ask questions about life and culture in the United Kingdom. All rights reserved worldwide. Most tickets, except for season tickets and rover tickets, are available as etickets. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. According to the Shanghai Railway Bureau, the plan is to cover all high-speed rail lines and EMU train stops at stations within the region by mid-December 2019. How do I use an eTicket? If youre registering for a 12306 account for the first time, youll also need to enter in your standard ID information (for Chinese mainland, Hong Kong, Macao and Taiwan citizens) or passport info (foreigners), along with your local phone number. Mobile Tickets are just like etickets, except you can only open them directly in our app and you need to activate the ticket before you use it. Subject to availability, selected South Western Railway routes only. Weekly updates to your email inbox every Wednesday, About Us | Scan the barcode at the gate 3. We'll show you whichever option is available for your route when you book. All rights reserved. eTickets can be purchased up to two months in advance. Refunds can be requested on eTickets that are no longer required, the ticket must be downloaded to the app prior to requesting a refund. You can also use the PDF eTickets in the confirmation email. Forgotten to bring your charger? 1 Each carrier has its own access gates, so it is important to use the right gates or poles when you check in and out. Youre being redirected to an external website. Then youll pass through security before making your way to the platform. If youd still like to pick up a ticket stub for reimbursement purposes, or to have on hand just in case, you can do that at the ticketing windows. You can also use etickets across Europe. You can even print your eTicket before arriving at the station. I have made a reservation. Give us a call were always happy to chat and see how we can help.Mobile tickets require an Android or iOS smartphone with the free Trainline app to display while travelling. #5. 1. Return tickets are issued as two individual etickets, one for each direction. Guess it depends if the seller requires you to print the tickets or if they have their own app as my preference is to save time queuing 15+ minutes at the one printer at my local station - Uciebila Oct 11, 2019 at 12:28 3 I was going to post exactly the same thing. More information: https://www.thetrainline.com/information/mobile-tickets Breeze through the train station with a mobile ticket. You will then hear two beeps indicating that you have checked out. Get the latest travel updates, plan your trip and get tickets on the go. Its even easier! No need to print your ticket anymore! Note that the above process only applies to stations that have implemented the digital-only ticketing system. ID card Enter the Train Station Once your train tickets are issued, follow the direction boards to entern the station's main entrance. Just zoom in the barcode on the eTicket on your phone, and scan it on the barcode reader. When it comes time to board, show up to the platform gate to scan your ID. eTickets are not valid on London Underground services. To verify your identity, go to > and then upload your photos. E-tickets are tickets you can print out at home or download onto your smartphone or tablet. Antwerpen-Centraal station is located on the eastern edge of the city centre. Well show you whichever option is available for your route, just search your journey as normal. Railcard discounts can also be used with eTickets. For example, you might need it to open a gate. Other third-party apps, such as train booking Mini Programs offered on Alipay and WeChat, also work. In most cases, you can. If your eTicket cannot be read due to a cracked screen, you will need to purchase a new ticket to travel. foreigners Please check before travel. Xinhua reports that the paperless system is currently being piloted and will gradually be rolled out nationwide. Accessing Antwerp City Centre from the Central Station. Electronic ticketing service is also being offered at select intercity lines, including the Beijing-Shanghairoute. Yes. Tickets bought via an app cannot be bought for more than one person as the ticket is delivered to your specific mobile device and is non-transferable. At that point your e-ticket is marked as used and further scans will not work. Just download the barcode in our app. Most times this means that you'll board the bus, find the validating machine near the entrance, then push your ticket into the slot, arrow-end first, until you hear the mechanism grind away. Edit: Thanks for the help chaps and chappesses! Due to the limited availability, book early to avoid disappointment. We invite users to post interesting questions about the UK that create informative, good to read, insightful, helpful, or light-hearted discussions. high-speed train May 15, 2013. The numbers come as Shanghai emerges from China's biggest citywide lockdown since the beginning of the COVID-19 pandemic. Travel connections Wi-Fi at our stations On board Back Luggage Bringing a bike or scooter Wi-Fi on board Travelling with pets Penalty fares Travel help Back Assisted travel Getting to the station Priority seat card Baby on board Alternative route maps How weather affects the railway Destinations & offers Washington State. This might be a stupid question but I got an E-Ticket for the first time for today and I was wondering, how do I get through the ticket barrier at the station? If you have any problems with your eTicket, contact our Customer Service Centre on 0345 600 0650. If your phone runs out of battery during your journey, you may have to pay an additional fare or could be subject to a penalty fare. Transportation If you'd like more information, please view ourCookie policy. If your ticket doesn't have an obvious tell, keep a close eye on the barcode: It will likely change on you after a short period of time, cluing you in that the code won't work as a screenshot . Hold the square barcode against the illuminated surface to your right. You can check out up to 6 hours after you arrive at your destination, after which you cannot check out again. Tourism eTickets sold through South Western Railway can only be stored in the ticket wallet on the SWR App. Exchange or cancel your tickets easily on the website via the (My trips tab) or on the app. *Savings are available when purchasing an Advance ticket, compared with the equivalent non-Advance ticket. Sorry for the many questions. Like paper tickets, one eTicket per person travelling, per direction of travel (if a return ticket). Train tickets for international journeys can be purchased from NS International. Currently, the paperless ticketing system is only available for high-speed trains (G, D). From Windsor & Eton Riverside to Waterloo you can . What if I fail to collect the tickets from a self-service ticket machine? How do I use this for travel? Please have your ticket ready for inspection. Some stations may not have ticket gates for you can scan your phone, but you can always just show a member of staff instead and theyll let you through. All you need is the Trainline app.For more information visit: https://www.thetrainline.com/information/mobile-tickets Handy tips and features of mobile train tickets: Once your mobile ticket is downloaded, you dont need an internet connection to activate or use it.You can cancel or change your mobile tickets exactly like paper tickets. TheGuangzhou-Shenzhenroute now also operates its own separate paperless ticketing. The new system aims to reduce ticket fraud and enhancethe overall quality of service. You can also book seats directly at the train stations main ticketing windows. Advance Purchase tickets must be purchased before 23:59 on the day prior to travel. NS has recently issued its personnel with a new mobile chip reader, with a card reader on the bottom. Hop on your train Simply open the PDF on your device and scan at the gate. . Please go to our train ticket refunds pageand complete the form. Use your smartphone with a data or Wi-Fi connection to open the confirmation email you received at the time of purchase and access your e-ticket link (s). First MTR South Western Trains Limited 2017-2023. Advance tickets must be booked before 23:59 the day before travel. Train operating companies are working hard to support e-tickets on more routes and fares. E-tickets are tickets you can print out at home or download onto your smartphone or tablet. If you'd like more information, please view ourCookie policy. They are available for all fares except pet fares. Scan the barcode at the gate3. You can use the 12306 mobile app to get an e-ticket QR code sent straight to your phone. Your station, Your community Improvement Fund, Train service punctuality and reliability, London Victoria (Gatwick Express gates existing readers). Here are the 45 first-phase stations currently offering digital-only ticketing: And here are the 48 second-phase stations currently offering digital-only ticketing: A selection of other stations that are pilotingor have implemented the system: Here are the intercity lines currently trialing a paperless ticketing system: The list of participating stations and lines will constantly change as the paperless ticketing system is implemented nationally.